Shipping, information and terms

SHIPPING - 

Regular Parcel post shipping within Australia $9 - comes with tracking

Express press post Australia $12 - comes with tracking - signature on delivery free upon request 

Standard international post $30 - comes with tracking 

* Jewellery orders are usually shipped within 2 business days.

Jewellery comes in a gift box.

REFUNDS AND EXCHANGES 

In the unlikely event your piece is in any way damaged or faulty please contact me within fourteen days of the parcel being delivered and I will organise a repair. Oceanhaze Jewellery is happy to refund or exchange a purchase within 14 days from purchase. 

REPAIRS

Please email me for a quote at @[email protected] or send an email from the contact page.

CARE OF JEWELLERY

Abrasive products including cleaning products may damage your jewellery. Use luke-warm soapy water and a soft tooth brush if needed and then rinse the piece of jewellery with warm to cool water. A polishing cloth can be used on polished pieces of jewellery. For mat surfaces and oxidised surfaces (white or blackened) use luke-warm soapy water to clean jewellery. Resurfacing of most pieces of jewellery is offered as a repair (please email me for a quote). Storing jewellery separately in a container will help keep air and dampness from tarnishing your jewellery.

Change in the colour of the metal over time is a natural process. Resurfacing or re-polishing is offered as a repair. Please contact me for 

Oceanhaze Jewellery is availble to stock at wholesale prices including consignment.

For further information please email: [email protected]